SERVPRO of Northwest Genesee County Employee Photos

Group photo of SERVPRO employees outside in the snow

SERVPRO NW Genesee County Crew

Our outstanding SERVPRO NW Genesee County Team is always here to help. We have a tremendous team that is dedicated strictly to meeting the needs of our customers. We understand the stress that comes after a major loss, and each individual person on our team plays a pivotal role in ensuring each job looks "Like it never even happened." 

Josh Ingersoll

Josh has owned SERVPRO of Northwest Genesee County and SERVPRO of Fenton since March of 2017.  In that time he has grown the business exponentially, thanks to his keen business sense and work ethic.  In addition to multiple IICRC Certifications, he has worked his way up the SERVPRO ladder, starting as a Field Technician years ago.  If he's not in the office or on a job site, you can find him on the golf course or on the water in Fenton.

Carolyn Carpenter


Carrie Landon

Assistant Project Manager

Lauren Goslee

Community Relations and Events Manager

Troy Shannon

Senior Project Manager

Joe Beyer

Project Manager

Chad Smith

Project Manager

Man in a black hat and black and green SERVPRO Jacket stands against an orange background

Mark Hoffman

Field Technician
Mark is our Jack of All Trades, and you can find him doing anything from kitchen demolition to vehicle maintenance to EQ checks, and everything in between.

Tiffany Sample

Water Mitigation and Contents Manager

Betsy Lopez

Field Technician

Fernando Castro-Gonzales

Field Technician

Tom Jones

Field Technician
Tom is a very knowledgeable member of our production staff, and one of the hardest workers on our team.  He has only been with us a short while but brings years of construction experience to our team.  Outside of work, he is a partner at Tomahawk Reclaimed Lumber Company with our own Mark Hoffman, where they refinish raw edge wood into custom tables, benches, and more.

Ted Ingersoll

Office Morale

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Allison Wilcox

Financial Manager
Allison is the numbers guru of the office, and has most recently taken on the task of making sure our office and employees are following protocol for COVID-19 guidelines according to the state.  When she's not in the office, she spends time with her fiancée and their three dogs. 

Photo of a man with dark glasses wearing a gray shirt standing against an orange background

Kiel Williams

Production Manager
The newest addition to our Production Management team, Kiel spent quite a few years as the manager of a large lawncare franchise before coming on board at SERVPRO.  He and his wife have two children, Tre and Nova

An older man in a black shirt with a SERVPRO logo stands against an orange background

Rex Mosier

Facilities Manager
Rex is SERVPRO's resident "Mr. Fix-It".  Whether it's keeping our fleet looking good and up to code, or organizing equipment and storage, or overseeing the warehouse and organization, Rex can do it all.

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