SERVPRO of Northwest Genesee County Employee Photos

Group photo of SERVPRO employees outside in the snow

SERVPRO NW Genesee County Crew

Our outstanding SERVPRO NW Genesee County Team is always here to help. We have a tremendous team that is dedicated strictly to meeting the needs of our customers. We understand the stress that comes after a major loss, and each individual person on our team plays a pivotal role in ensuring each job looks "Like it never even happened." 

Josh Ingersoll

Josh has owned SERVPRO of Northwest Genesee County and SERVPRO of Fenton since March of 2017.  In that time he has grown the business exponentially, thanks to his keen business sense and work ethic.  In addition to multiple IICRC Certifications, he has worked his way up the SERVPRO ladder, starting as a Field Technician years ago.  If he's not in the office or on a job site, you can find him on the golf course or on the water in Fenton.

Carolyn Carpenter


Lisa Kraut

Office Manager

Carrie Landon

Assistant Project Manager

Lauren McCormick

Assistant Project Manager

Lauren Goslee

Community Relations and Events Manager

Troy Shannon

Senior Project Manager

Dave Flood

Project Manager
Dave has been with our SERVPRO for four years.  His wealth of knowledge and multiple certifications are a true asset to our team.  When he's not at work, he spends time with wife Erika, and their children in Fenton.

Joe Beyer

Project Manager

Chad Smith

Project Manager

Mark Hoffman

Facilities Manager

Tiffany Sample

Water Mitigation and Contents Manager

Betsy Lopez

Field Technician

Fernando Castro-Gonzales

Field Technician

Bennie Mae Robinson

Field Technician
Bennie Mae is one of the newest additions to our production crew, and has quickly earned her place among our technicians.  Her attention to detail and positive attitude make her an amazing asset to our team.

Tom Jones

Field Technician
Tom is a very knowledgeable member of our production staff, and one of the hardest workers on our team.  He has only been with us a short while but brings years of construction experience to our team.  Outside of work, he is a partner at Tomahawk Reclaimed Lumber Company with our own Mark Hoffman, where they refinish raw edge wood into custom tables, benches, and more.

Courtney Adams

Field Technician
Courtney has recently joined our team on track to become a water mitigation technician.  While he's new to the industry, his work ethic is an asset to our team

Ted Ingersoll

Office Morale