Recent Posts

Damage to Your Roof After High Winds

4/12/2021 (Permalink)

We have received a ton of calls for roof repairs after all of the high winds we have seen lately. 

If your home has taken a beating from high winds, the damage is not always obvious. Damaged shingles may look fine from the street and the issues may not reveal themselves until after some time has passed. 

Damaged shingles can lead to a leak in the roof. The leak will be small and hard to notice but may make its way through your homes siding or roofs waterproof material. These small areas allow moisture and pests to enter your home.

The wind can also cause the roof decking to lift away from the framing. Even the slightest lift can lead to loose screws and nails. If this happens it may take only one more high wind situation to completely lift the roof decking away from the home. 

The damage your home sustains will depend on several factors. These include:

  • Direction of high winds
  • Type of home construction
  • Materials used for roof and siding
  • Age of home

 When you have your home assessed for damaged by SERVPRO professionals, they will look beneath the surface to find the hidden damage.

Did you know that wind damage is often covered by your insurance company? 

Check your homeowners policy to learn the details about your coverage. Most policies include reimbursement for roof and siding repairs due to wind damage.

If you suspect you have roof damage give SERVPRO of Northwest Genesee County a call today. one of our Project Managers will meet you at your home, asses the amount of damage and submit an estimate to your insurance adjuster. 

SERVPRO of Northwest Genesee County 


Commercial Cleaning

3/17/2021 (Permalink)

Benefits of Routine Office Cleaning

  • Less Employee Sick Days
  • Creates a Safe and Clean environment
  • Better Employee Productivity 
  • Gives your Business a Professional Look
  • Improves the Overall Health of Employees and Clients.

SERVPRO of Northwest Genesee County Professionals offer a wide variety of cleaning services for your business. 

  • Biohazard
  • Carpet and Upholstery
  • Ceilings, Floors, and Walls
  • Document Restoration
  • Drapes and Blinds
  • Odor Removal
  • Sewage
  • Trauma and Crime Scene
  • Vandalism

Certified: SERVPRO Cleaned

Our Certified: SERVPRO Cleaned defensive cleaning program gives your business a way forward to provide your employees and customers ongoing safety as you operate after the COVID-19 pandemic. As America’s #1 cleanup and restoration brand, we have developed a program that is grounded in our 3 C’s – Consult, Clean and Certify. 

Call SERVPRO of Northwest Genesee County Today


Why choose SERVPRO? Bottom line - our staff

3/15/2021 (Permalink)

Group photo of SERVPRO staff outdoors in the winter Our Crew together prior to our Christmas Photo

When it comes to disaster recovery, we may not be the only game in town, but there’s a reason why so many homeowners and businesses choose SERVPRO of Northwest Genesee County to recover from water, fire, mold, or flood damage. The difference is our people!

We invest in our employees

SERVPRO invests in having the best employees in the business. We have always put a high priority on educating our team. That need is more important than ever today. SERVPRO is an IICRC certified firm with certified technicians, which means customers can expect the very highest in standards and protocol to be used in their home or business when disaster strikes.

IICRC training and certification

The Institute of Inspection Cleaning and Restoration Certification (IICRC) certifies and sets the standards for the cleaning and restoration industries and those standards are high. Our SERVPRO professionals study IICRC standards and best practices in water restoration, fire restoration, mold remediation, carpet and upholstery cleaning, and other cleaning and restoration courses so they are well-prepared to handle any disaster in any situation and know how to approach the restoration process quickly and effectively.

Employee certification training

The Employee Certification Training by SERVPRO is a voluntary, self-paced program designed for SERVPRO franchise employees to further their knowledge and training. Certification is awarded after successful completion of course materials and an examination. Modules for training include:

  • Crew Training
  • Fire Restoration
  • Water Restoration
  • Advanced Structural Drying

Ongoing, comprehensive training for our crew

Our training program doesn’t stop at just IICRC and Employee Certification Training. We also offer:

  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

From initial and ongoing training at SERVPRO’s Corporate Training Facility to regular IICRC industry certifications, rest assured our staff is equipped with the knowledge to restore your property.

If your property suffers water, flood, storm, fire, or mold damage, know that you’re in great hands with the professional team at SERVPRO of Northwest Genesee County. Our employees make the difference! Contact us 24/7 for restoration assistance at 810-732-3298.

What are Ice Dams? What can you do?

2/19/2021 (Permalink)

Numerous ice dams formed on the edge on a roof When an ice dam gets large enough or starts to lift the shingles, water will find its way into the interior of your home.

Heavy snow? Check.  Extreme Temperatures?  Check.  The perfect storm for Ice Dam Season.

An Ice Dam is a lump of ice that forms at the edge of a roof under certain wintertime conditions, and are a common sight during long Michigan winters. It can damage both your roof and the inside of your home, while also putting gutters and downspouts at risk. It’s important to understand that properly installed roof systems are still prone to leaks and damage caused by ice dams. 

How do Ice Dams Form?

An ice dam forms when the underside of the roof over the attic gets warm enough and begins melting snow. The water trickles down between the layer of snow and the shingles until it reaches the edge of the roof, which stays cold because it extends beyond the side of the house. There, the water freezes, gradually growing into a mound of ice.

As the ice dam continues to grow, it traps water behind it. The ice and water can back up under shingles, seeping into the attic, ruining insulation, rotting wood and damaging plaster and drywall.  Eventually, it will drip into the insulation and down into the ceilings and exterior walls beneath the eave, ruining walls and paint.  If the roof sheathing stays wet, it can form mildew and start to rot.

If the ice dam breaks free, it can pull shingles and gutters off with it, and it will damage anything it falls on: shrubs, window sills, cars, pets, and people.

What can you do?

There are several things you can do to avoid getting an ice dam or to reduce the risk of damage after one has formed, but there’s really only one cure: a combination of better eaves and attic insulation and venting.

Attempting to remove an existing dam by chopping it or using heat can damage the home.  We suggest the use of calcium chloride to combat the buildup of ice at the edge of your roof.  It can be found at your local hardware store.

If you find that the interior of your home has been damaged by water seeping in from an ice dam, give SERVPRO of Northwest Genesee County a call 24/7 at 810-732-3298.

*Please confirm coverage with your insurance provider, as many carriers consider ice dam buildup to be part of home maintenance* 

Is your Sump Pump Operational?

2/16/2021 (Permalink)

Do a Quick Inspection

Start with an inspection on the outside of the pump. Look for any damage or obstructions. Remove the cover and look inside the sump pit. if water levels are low there is a good chance everything is working properly. You will also want to check the pipe that leads the water from inside the house to outside, for any blockages and make sure the pipe is working properly.    

Test the Pump

Poor a large bucket of water into the pit. Once the water starts to rise, the pump should automatically turn on, pump out the water and turn itself back off. 

Maintain your Pump

You should inspect your sump pump at least once a year. Make sure there is no mud trapped that could interfere with water flow. The typical life span of a sump pump is no more that 10 year. If it is run often, you should consider replacing it every 5-7 years.

SERVPRO of Northwest Genesee County has a highly trained team of professionals who specialize in water related losses. This new large amount of snow will eventually melt, turning into problematic water levels for many people. Give us a call any time, day or night. Our team will meet you onsite in the middle of the night and walk you through every step of the renovation process. 

Give us a call today

SERVPRO of Northwest Genesee County 


We Made Entrepreneur 2020 Top 10!

2/8/2021 (Permalink)

Entrepreneur Magazine has released their Franchise 500 for 2020, and SERVPRO is in the Top 10! Plus, we are still #1 in our industry...21 years and counting!

With more than 1,700 franchises nationwide, SERVPRO is a leader in the restoration industry, and its professionals are faster to any size disaster. SERVPRO franchise professionals are available 24 hours a day/7 days a week and are ready to restore or clean your property.

Residential Services

Whether you need emergency flood damage restoration or top-to-bottom home cleaning, you can trust SERVPRO franchise professionals to make your house feel like home again. They have the training, experience, and equipment to quickly get your home looking its best. Our residential services include the following:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Mold Remediation
  • Storm Damage Restoration
  • Cleaning Services

Commercial Services

Your commercial property’s appearance speaks volumes to your clients. So when the need arises for professional cleaning or emergency restoration services, SERVPRO franchise professionals have the training and expertise to help make it “Like it never even happened.” With more than 1,700 franchises nationwide, there’s a SERVPRO professional nearby and ready to serve you. Our commercial services include the following:

  • Commercial Water Damage Restoration
  • Commercial Fire Damage Restoration
  • Commercial Mold Remediation
  • Commercial Cleaning Services
  • Commercial Storm and Major Events

Preventing Frozen Pipes

2/8/2021 (Permalink)

Genesee County is headed for some single digit temperatures in the next week - here’s some ways you can prevent your pipes from breaking in the extreme cold.

As a general rule, the “temperature alert threshold” for freezing pipes is about 20 degrees Fahrenheit. To keep your pipes from freezing, make sure they are not exposed to temperatures approaching this. Installing pipe insulation, sealing cracks and applying electrical heating tape to your pipes are all good preventative measures.

Make sure that heat is generating throughout your house by keeping the garage door shut, opening the cabinets to circulate heat, never let your thermostat drop below 55 and keep the temperature of your home consistent.  

You can always call SERVPRO of NW Genesee County and Fenton 24/7 if you experience damage from a burst pipe.  810-732-3298

Water Damage vs SERVPRO of Northwest Genesee County

1/4/2021 (Permalink)

If you are experiencing water damage from a failed sump pump, sewage backup or other plumbing issue, you have come to the right place. At SERVPRO of Northwest Genesee County Water & Fire Restoration, we specialize in water removal & restoration of all types and sizes and stand ready to solve your problem 24 hours a day – 7 days a week. With a full service restoration approach, we can handle everything from the initial cleanup & drying service, all the way through to the final restoration. 

Water Damage Restoration Process at SERVPRO of Northwest Genesee County

Our process works through mitigating, or “minimizing the severity” of your loss. We do this through our emergency response crews that come equipped to extract all water, apply a disinfectant, remove any non-salvageable materials and use drying equipment to dry the materials that can be saved, and prevent mold. As response time is so critical, getting a free estimate as soon as possible is extremely important to reducing further damage and preventing mold.

Our specific procedures based on the cleanliness of the water source & conditions & amount of dwell time. If you have any questions about how your situation should be handled, please contact us at (810) 732-3298

SERVPRO of Northwest Genesee County provide:

  • Quick Friendly Service
  • Emergency Commercial Water Damage Restoration Service Available
  • Fully Licensed & Insured Commercial Water Damage Restoration Contractor
  • Expert Certified Commercial Water Damage Restoration Professionals
  • Commercial, Residential & Municipal Commercial Water Damage Restoration

There are thousands of fires in Michigan every year!

1/4/2021 (Permalink)

only one matters to you!

What does SERVPRO of Northwest Genesee County do for you when your home and family are affected?

1. Within one hour a SERVPRO Franchise Professional will call to arrange for service.

2. Within 4 short hours a professional will arrive on-site prepared to begin emergency mitigation services, if so needed.

3. A Project Manager of SERVPRO will review your home with you and address any questions or concerns.

4. The SERVPRO Project Manager will then go through your home starting from the fire and working his way outward to see what is restorable or salvageable. 

5. Next SERVPRO will present to you and your insurance adjuster a plan of action, also known as a "Scope of Work".

6. Your home will be cleaned and restored by SERVPRO Franchise Professionals.

7. After all of the work is completed, a final walk-through will be conducted with you to help ensure your satisfaction

Roof Health

12/29/2020 (Permalink)

Living in Michigan your home is bound to see its share of wind, rain, snow and ice. Replacing or repairing a roof usually comes with an expensive price tag. Keeping an eye on a few simple things will help you maintain a healthy roof and keep you from spending a fortune. 

Keep an eye on your shingles

Missing or damaged shingles are the cause of most major roof repairs because they are not attended to in time. Cleaning them on occasion to keep them free and clear of dirt, and replacing one or two missing shingles will help keep the integrity of your roof.

Roof Sealants

Replace your roof sealants once they show signs of wear or visible cracking.

Watch out for Rust

Rust spreads fast so if you have used any metal in the construction of your roof check it often. If rust does appear you should try to lightly brush it off. 

Trim Branches

keep nearby branches trimmed and away from your roof in the case they fall over during a storm.