Recent Posts

What to Look for as Businesses Reopen

5/29/2020 (Permalink)

The COVID-19 pandemic has changed the definition of clean and has 89% of consumers nervous about returning to the retail world.

SERVPRO cleaning specialist in Flint, recommends paying attention to four key things as businesses reopen.

1. Look for "signs" of clean

When you first walk into the building you should immediately look for signs that the space has been cleaned recently. A clean space will be free of visible dirt and trash. Fingerprints in high traffic areas are a good sign that cleaning is not high priority. Standalone sanitation stations are a good sign that disinfecting is a priority. Many businesses are also hanging signage to remind guests to use proper social distancing protocols.  

2. What adjustments have staff made?

Everyone has a responsibility to stop the spread of coronavirus. The staff of retail businesses, restaurants, or community centers should be properly trained in CDC-approved cleaning methods. If employees are not using proper techniques or products, it might be due to a lack of proper training. Look for staff who are wearing gloves and masks and are practicing safe distancing when interacting with customers. 

3. What adjustment has the business made to the physical space?

Many businesses and facilities have made physical changed to their buildings to help reduce the risk of spreading illness. The business may adjust to traffic flow of patrons to prevent congested areas. Contactless point-of-sale are becoming more common, and many businesses are constructing barriers between employees and guests. Some have even added markers on the floor to indicate the safe 6-feet distance. One good way to help prevent the spread of infection is to reduce the number of touch points, such as propping doors open and opening windows to increase airflow. Some of the businesses are going a step further and reducing the number of customers allowed inside the space at one time. 

4. Does it look like " business as usual?"

in the same way that the country changed following 9/11, what we once knew as "normal" may change forever. If a facility is still operating gin the way it did before the coronavirus pandemic, there is a good chance the managers or staff are not taking the illness seriously and are not prioritizing the health of their employees and guests. many have reduced there hours of operation or offered times when they are open only for at-risk individuals, such as senior citizens or those who are immune-compromised. Before stepping out of your door, check the company's social media pages or their website for communications about their hours and the steps they are taking to protect patrons. These locations should be following federal, state, and local mandates with regard to safety. 

Reopening America requires all of us to move forward together by practicing social distancing and other daily habits to help reduce the risk of exposure to the coronavirus. 

SERVPRO specializes in disaster restoration, cleanup, and repair services, helping to remediate damage,making it "Like it never even happened," for both commercial and residential customers. 

Professional Carpet Cleaning from SERVPRO of Northwest Genesee County

5/19/2020 (Permalink)

Does your business need a deep cleaning now that winter has come to an end? Let SERVPRO of NW Genesee County take care of your dust bunnies and dirty carpet, leaving you with more time to enjoy this beautiful warm weather.

You don’t have time to worry about the common wear and tear that gradually soils your office. When grime, odor, and moisture challenges go beyond the scope of your regular janitorial staff, call SERVPRO of NW Genesee County. Whether it’s removing an odor problem or deep cleaning flooring or carpets, you can rely on SERVPRO of NW Genesee County to make your workspace look its very best.

SERVPRO of NW Genesee County will get the job done right and get it done quickly, because the SERVPRO Advantage includes these benefits:

  • Award-winning training
  • Over 40 years’ experience in the industry
  • More than 100 exclusive cleaning products

When your business needs more than an "everyday" clean, Call SERVPRO of NW Genesee County!

(810-732-3298)

Are you Ready for The New Normal?

5/19/2020 (Permalink)

We know we're headed back to some type of new normal - are you ready? Is your business ready? SERVPRO of Northwest Genesee County can help get you there. 

Certified: SERVPRO Cleaned 

Our 3 C's........

  • Consult: Not all businesses are the same, so we’ll tailor a bespoke cleaning program based on the unique needs of each facility.

  • Clean: Based on the agreed plan, an expert deep clean is initiated using our proprietary EPA-Approved Hospital-Grade cleaning solutions and always adhering to the leading level of cleaning and decontamination standards set by the CDC.

  • Certify: You’ll know a business is Certified: SERVPRO Cleaned by the shield posted on their front window. Along with digital emblems and other collateral, this beacon represents their commitment to the comfort and security of their employees, customers and community.

Call SERVPRO of Northwest Genesee County today at  810-732-3298 

Removal of Smokey Odor After a Fire

5/19/2020 (Permalink)

Fires can be devastating in so many ways. After the fire is put out, you are left with water damage from a sprinkler system or fire hose, and even worse is the lingering smell of smoke. You need a team of professionals who have certified training in all areas of restoration to help you rid that awful smell and take care of all the damage while you take care of the most important thing, your family.

As fire restoration pros, SERVPRO of Northwest Genesee County use 2 primary methods to eliminate odors

1. Dry fogging- Dispenses solvent based deodorants as very small particles

2. Ozone- Activated oxygen quickly dissipates with no residue, fragrances, or chemicals that some can be sensitive to.

Health Care Facilities

5/12/2020 (Permalink)

Any type of disaster at a medical facility needs to be handled with extreme care and caution, especially when it comes to handling medical waste. The team at SERVPRO of Northwest Genesee County has specialized training for both small medical facilities and large hospital losses. 

We understand that time is precious to both you and your patients. With the help of SERVPRO of Northwest Genesee County, you will be back to helping your patients quicker and with ease knowing that every health guideline was followed and every standard was met. 

Our Experience Includes:

  • Biohazard Remediation
  • Total Project Management
  • Facilities Cleaning and Restoration
  • Flooding and Water Damage Cleanup
  • Air Ducts and HVAC Cleaning
  • Smoke and Soot Cleanup
  • Odor Removal
  • Mold Removal
  • Document and Records Recovery

Call SERVPRO of Northwest Genesee County Today

810-732-3298

Tornado Season

4/24/2020 (Permalink)

It may be hard to believe with snow hitting the ground but we are actually in the beginning of tornado season in Michigan. Do you have a safety plan to keep you and your family safe?

Make A Plan 

-Talk with your kids and educate them on the difference between a tornado watch, a tornado warning and a tornado spotted.

-Show them what to look for as warning signs. 

  •     Dark, often greenish sky
  •     Loud roar 
  •     Large hail
  •     Large dark and low  hanging clouds 

- Discuss where to take shelter if there is a tornado. The basement is always the best place but if you are living in an apartment or a home with no basement then you should go towards the center of the home, away from all windows and doors. 

For more information on tornado safety, visit this site

SERVPRO of Northwest Genesee County is here to help with any size disaster. 

SERVPRO and Your Insurance Company

4/24/2020 (Permalink)

Why choose SERVPRO for your repairs and restoration?

We offer you and your insurance company a variety of competitive advantages.

-Our professionals pride themselves on restoring your home or property correctly the first time and in a timely manner so you can get back to your life. This will allow for lower claims costs for your insurance provider and satisfied customers. 

-Our large team of professionals are trained for any size disaster. This means a quicker response time for your home or business.  

-SERVPRO franchise professionals can provide an itemized loss inventory. You will receive an Excel formatted report and pictures of important items.

-SERVPRO Franchise Professionals must agree to 21 different guidelines to receive Insurance Client referrals. From insurance to background checks on employees, each requirement is maintained continually to help ensure clients get the best possible service providers performing work.

Our Thank you to Everyone on The Front Line

4/10/2020 (Permalink)

In an effort to thank our first responders for what they are doing to protect our communities, we are currently offering sanitizing and fogging services for ambulances, fire trucks, and police cars at no cost. We know each company is taking their own precautions, we are offering our services as a professional cleaning company to go above and beyond for you as a thank you.

We are reaching out individually to the first responders in our area, but we want to make sure we don’t miss anyone.

For anyone that would like to be scheduled, or has questions, please contact marketing manager Lauren Goslee on her cell phone at 810-569-2861.

Thank you to everyone who is working so hard to keep us safe in the fight against COVID-19.

Water Damage Timeline

4/3/2020 (Permalink)

What happens when water is left unattended..... 

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants

What We Can do to Aid in the Defeat of Coronavirus

3/13/2020 (Permalink)

SERVPRO is here to help No matter where you are, SERVPRO is always here to help

About Coronavirus


The CDC is responding to an outbreak of a respiratory disease caused by a novel (new)
coronavirus (SARS-CoV-2) that was first detected in Wuhan City, Hubei Province, China and has
spread to 60 locations internationally (as of this publication), including cases in the United States.

The virus known as “coronavirus disease 2019” (abbreviated “COVID-19”) is thought to spread mainly from person-to-person or through respiratory droplets when an infected person coughs or sneezes. It may be possible that a person can get COVID-19 by touching a surface or object that has the virus on it and then touching their own mouth, nose, or possibly their eyes, but this is not thought to be the main way the virus spreads. Source

Scope of Cleanup Protocol


SERVPRO professionals can perform a proactive cleanup that involves facility or structure cleaning and disinfection where the customer states that there is no active known threat of COVID-19 contamination or exposure. The customer will be required to acknowledge that cleaning and disinfecting will only apply to the current state of the structure and contents. The structure would not be protected from future COVID-19 contamination if an infected person was to enter and occupy the building.

Cleanup Scope of Work and Planning

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs,
light switches, bathroom fixtures, toilets, phones, keyboards, tablets, and tables at a minimum.

These same surfaces are mentioned in the CDC’s guidance for commercial spaces
as well: 

• Kitchen/Food Areas
• Bathrooms
• Schools/Classrooms
• Offices
• Retail Spaces
• Water Fountains
• Shelving and Racks

• Sales Counters
• Carpets and rugs
• Stair Handrails
• Elevator Cars
• Playground Equipment
• Fitness Equipment

Cleanup and Disinfecting Procedures

Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting
of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for
cleanup process, and disposal of waste.
The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar type organisms to COVID-19.


SERVPROXIDE, SERVPRO’s proprietary disinfectant, is a hospital-grade disinfectant that has demonstrated effectiveness against viruses similar to SARS-CoV-2 on hard, non-porous
surfaces. In addition, SERVPROXIDE currently has dozens of EPA-approved claims including Feline coronavirus, Canine coronavirus, Staphylococcus (MRSA), E. coli, Salmonella, Rotavirus, Swine flu (H1N1) and more. Porous surfaces that are not water-sensitive, such as carpet and other fabric material, cannot be disinfected but can be sanitized using SERVPROXIDE.