Recent Posts

5 Things To Do After A Basement Flooding

6/10/2019 (Permalink)

Few things are more stressful and disgusting than basement flooding. Whether it’s one inch or one foot of water, the effects can be detrimental to your home. And while damage to things like carpet, drywall, and furniture are immediately noticeable, something more serious could be lurking underneath your floors.

Five Things to Do After Basement Flooding

Whether it’s just a couple of inches of water or a few feet, you must respond quickly to basement flooding. Here are a few things you’ll need to do:

  1. Kill the Power

If there’s standing water in your basement, then you shouldn’t attempt to walk or wade through until you’ve shut off the power and made sure that open circuits aren’t covered by water. This can obviously be an electrocution hazard and isn’t something you want to mess with.

If you’re unsure of whether the electricity is cut off, can’t get to the circuit board, or simply don’t feel comfortable with the situation, then don’t attempt to go anywhere near the water.

  1. Get Rid of the Standing Water

The next order of business is to get rid of the water. The longer the water sits in your basement, the more damage it will cause. Make sure you put on a pair of sturdy shoes or boots and pants that cover your legs. You never know what’s lurking underneath the water and don’t want to risk hurting yourself.

If the standing water is high, your first step is to get a bucket and start manually removing the water (be sure to dump far away from the home’s foundation). Once you extract most of the water, you can use a wet vacuum to suck up the moisture from the floor.

  1. Call in the Professionals - Like SERVPRO of Northwest Genesee County

Once the standing water is removed, you should call in the professionals to take a look. Depending on the extent of the damage and how meticulous you want to be, this may include calls to an electrician, a flood cleanup crew, and a general contractor.  Fortunately, a single call to our office at 810-732-3298 can handle all of those repairs

Any carpeting or absorbent materials that were affected will need to be ripped up or replaced. If appliances spent any time sitting in the water, they should be looked at by a professional before being used.

  1. Call Your Insurance Provider

Once all of the time-sensitive issues have been handled, take a few minutes to call your insurance provider to let them know about the problem. If the flooding happened as a result of one of your home’s plumbing systems, then your home insurance policy may cover some or all of the damage. However, if the flooding was the result of a natural disaster, then you’ll most likely need flood insurance. Regardless, place a couple of phone calls to see what can be done.

  1. Protect Your Home

As soon as everything gets repaired and restored, you should begin taking proactive steps to protect your home from similar issues in the future. The ground next to your basement and foundation should slope away from the home. Gutters and downspouts should slope away too while discharging water a minimum of five feet away from the home. All windows and vents should be sealed and your basement walls should be waterproofed with an appropriate product. If flooding is common, consider installing special French drains or even a sump-pump.

Commercial Loss

5/29/2019 (Permalink)

Shutting down your business because of a disaster can really put you in the negative. That is why SERVPRO of Northwest Genesee County has specially trained professionals who will arrive on site within hours and minimize the disruption to you and your customers. 

Let SERVPRO of Northwest Genesee County help with any fire, water and mold needs you have. 

  • Small office buildings
  • Large office/High rise buildings
  • Apartment Buildings
  • Restaurants
  • Hotel/Motels
  • Small Retail Stores 
  • Large retail/Big Box-Stores
  • High Rise Residential
  • Manufacturing and Industrial 
  • Government/Military

If your business has not been affected by a catastrophic event and you simply just need some deep cleaning done in those hard to reach areas we have a specialized team for that as well.

Call SERVPRO of Northwest Genesee County Today

810-732-3298

Water Damage Timeline

5/29/2019 (Permalink)

We all get very busy with our day to day schedules and water damage can really put a wrench in your plans. As inconvenient and  time consuming as it may be, leaving water damage for even 1 day can make things significantly worse.

Within Minutes water will spread throughout your property soaking into drywall, upholstery and other belongings. 

Within the first 24 hours drywall will spread and break, metal surfaces begin to tarnish and a musty odor becomes present.

Within 48 hours to a week mold and mildew grow and spread, paint blisters, wood flooring swells and doors and windows swell and warp.

After 1 week of being untreated, the time and money needed for restoration significantly increase and the home or business may no longer be structurally sound.

If you travel south for the winter have a friend or family member check on your home every few days and if your business has a basement be sure to check it regularly.  

We are here to help!

5/28/2019 (Permalink)

SERVPRO of NW Genesee County is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage and that is why we are "faster to any size disaster!"

We Answer the Phone Ready to Help

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of NW Genesee County has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

Call SERVPRO of Northwest Genesee County Today

810-732-3298

Your First Phone Call to SERVPRO of Northwest Genesee County

5/28/2019 (Permalink)

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of NW Genesee County

SERVPRO of NW Genesee County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Memorial Day Grill Safety Tips

5/24/2019 (Permalink)

Fire Damage Memorial Day Grill Safety Tips "A hero is someone who has given his or her life to something bigger than oneself” —Joseph Campbell

Memorial Day weekend is here! We're here on the blog to give some grill safety tips. With the summertime in full swing, we are all enjoying time by the pool and barbeques with our friends and family. We can’t forget that grills are responsible for an estimated 8,900 home fires a year. The National Fire Protection Association (NFPA) offers these general grilling guidelines:

    • Only use propane and charcoal grills outdoors.
    • Place grills away from your home (remember, this counts deck railings!)
    • As always, keep children and pets away from the grill area
    • Make sure you keep your grill clean by removing the grease or fat buildup from the grills and in trays below the grill (keep in mind that the leading cause of a grill fire is failure to clean)
    • NEVER leave the grill unattended

     Who’s ready to throw the hot dogs and hamburgers on the grill this weekend and celebrate how blessed we are to live in a beautiful and free country? We know we are! Keep in mind these safety rules and have a great summer with your family and friends. 

All gave some, some gave all. 

SERVPRO of Northwest Genesee County is locally owned and operated, so we’re already close by and ready to respond immediately when you need us. We make disaster "Like it never even happened." Give us a call today at 810-732-3298!

SERVPRO of Northwest Genesee County - Our Duct Cleaning Process

5/15/2019 (Permalink)

Why SERVPRO SERVPRO of Northwest Genesee County - Our Duct Cleaning Process This side by side photo really shows the difference after SERVPRO has been called in for cleaning services
  • Vent covers and returns are removed and thoroughly cleaned to remove any build-up that has accumulated.

  • A highly-trained technician will attach a high-powered vacuum system to your air duct system. This will create a vacuum in your ducting and returns, and pulls the collected debris to our filtration system. Air is filtered through a HEPA filtration system, removing 99.97% of particles in the airstream.

  • Going to each vent, we use one of our tools to agitate and remove debris from each branch of the duct work. We select the tool we use based on your type of ducting. These can include compressed air or a whip, that uses “tentacles” to agitate years of debris.

  • While your system is still under vacuum pressure, we mist in an EPA registered antimicrobial agent into the duct work. This is the same agent we use during water damage or mold remediation losses. By using this, we help eliminate mold and bacteria.

  • Finally, duct sealer is applied to create a mold and mildew resistant barrier between living and non-living spaces.

If you have replacement filters on site, we will be more than happy to install them at no additional cost. Call 810-732-3298 for more information.

How Do They Get All of This Water Out of My Home?

5/15/2019 (Permalink)

SERVPRO of Northwest Genesee County has highly trained professionals who have a precise plan of action when your home is affected by water. 

First they organize a move-out/pack-out to protect all of your belongings.

Next the water removal begins immediately. 

So how do they get all of that water out of there?

Depending on how much water you have, SERVPRO may use power submersible pumps along with industrial strength, wet/dry vacuums. This reduces drying time and helps to prevent mold.

The flooring needs to be inspected to determine if removal will be necessary in order to protect the subfloor.

Moisture detectors are then used to measure the extent of water and inferred cameras are used to find water that may be hidden behind the walls. 

 After this the dry out process can begin and you can begin and you will be one step closer to getting your home back!

Call SERVPRO of Northwest Genesee County any time you have a water problem and let one of our experts get you back into your home faster.

810-732-3298

How to Protect your Home from Storm Damage

5/15/2019 (Permalink)

The frozen pipes have stopped and the storms will soon come. Follow these easy steps to keep your home safe from storm damage.

-After every winter you should check for missing or damaged shingles and replace them

-Keep your gutters clean -SERVPRO can help you with that

-Repair loose siding- We know someone for that too

-Ensure water can flow away from your home 

-Make sure your doors and windows are sealed properly 

-Make sure your sump pump is in working order before all of the spring rain hits

-Maintenance any trees near your home regularly

-Keep a generator on hand

-Lastly, walk around your home. Home owners are not always able to fix the problems they find around their property but that is why SERVPRO of Northwest Genesee County is available 24/7-365 days a year to answer your call. 

810-732-3298

Common Causes for house FIres

5/15/2019 (Permalink)

The most common cause of a house fire is cooking equipment. You should never leave your stove unattended while cooking.

Did you know that smoking in a bedroom is the leading cause for fire related fatalities? Smoking outside of the home is the best way to insure your safety and the safety of your loved ones.

Children are naturally curious about everything and if given the opportunity they may light something on fire just to see what happens. It is important to keep lighters and matches out of reach. Dont leave fire education up to your children. Teach them the importance of fire safety, create a fire escape plan and always remember "stop, drop and roll."

Faulty wiring can cause electrical fires and lamp shades can easily over heat if they are tipped over or too close to the light bulb 

BBQ's are a summer time favorite but make sure that your grill is never used inside the garage or too close to the outside of your home.

Fires can travel incredibly fast and are extremely dangerous. Read this article to find out what you can do to protect your family and your home.