Recent Posts

What to Look for When Identifying a Leak.

11/12/2021 (Permalink)

Does your home or business show signs of a leak?

     1. Musty Smell

Have you noticed an earthy or musty smell in your bathroom lately, even after giving it a good cleaning? Don’t ignore this crucial sign of a potential water leak. Keep looking for the hidden water leak, from inside your cabinets to behind your faucet, until you find the source.

  1. Mildew or Mold

Mold thrives in moist, dark areas. Pipes, which are typically hidden in a wall or under flooring, provide the perfect breeding ground. 

  1. Damaged Paint or Wallpaper

If you see blistering paint or water stains on your walls, you could have a leak in the bathroom. Pay attention to the floorboards as well, when wet they tend to suck up the moisture and swell.

  1. Damaged Walls

Another sign of a hidden bathroom leak is wall damage. When drywall is exposed to moisture, it becomes soft and begins to bubble. Eventually, it will warp and break into pieces.

  1. Wetness in the Cabinet

Finding water or moisture in your cabinets is a sign of a hidden leak. It might be an easy fix, like tightening a nut, but it could also be a sign a valve needs replacing.

  1. Damaged Flooring

If your bathroom floor is buckling, cracking, or beginning to stain—and you didn’t let the bathtub overflow—odds are you have a leak. The water could be from a pipe directly underneath the floor, or it could have traveled there from another area.

  1. Rocking Toilet

A toilet shouldn’t wobble. If it starts to move when you sit down its likely the wax ring that keeps a water-tight seal between the base and the pipe below is worn. This will eventually lead to wastewater coming out under the toilet and an obviously foul smell.

  1. Faucet

If the bathroom faucet is loose in your hand, it can allow water to seep into the gaps. To fix the issue, it might be as easy as applying new caulking to make it water-tight again.

  1. Stains on Ceilings

If you have a bathroom on a second floor, check the patch of ceiling in the room directly beneath it for stains and signs of water damage. However, because water can travel a long distance, it's possible to find water stains on the ceiling further away.

The Affects Smoke Damage Has on your Home and Personal Items.

11/12/2021 (Permalink)

Fires can cause extensive damage to your home and personal effects. The heat radiating from the flames will radiate and cause items to melt or crack. After the flames have been delt with you are left with the devastating after math of smoke damage.

 What Can Be Saved?

It all depends on the extent of the damage as well as the cost involved. Some items will cost more to salvage then to replace. A specially trained SERVPRO professional can assess and determine what items should be cleaned, discarded or replaced.

How Does Smoke Affect Your Home?

Smoke does not affect all materials the same. Also, just how hot the fire got and what it originated from will affect the outcome. The worst way smoke can cause damage is when it sneaks into small cracks. The particles are so fine so they often go undetected for a long period of time, leaving a smoke smell that can last for a very long time. You can remove the smell from your home only by removing or cleaning the affected items and clean your home with special formula cleaner.

How Do You Clean Smoke Damage?

First and foremost, the home needs to be properly ventilated. Next all debris needs to be removed and every surface area needs to be cleaned. The quicker this step is complete the more likely you are to reduce the possibility of cross-contamination.

Hardwood Floors

Hardwood floors are porous so smoke particles are often impossible to get out. The floor may have to be refinished or completely replaced.

Clothing

Commercial cleaning detergents should be enough to remove most, if not all of the smoke smell.

Not Just a House, But a Home.

11/11/2021 (Permalink)

Pictured is a SERVPRO customers home with new cabinets being installed. Custom designed cabinets are well on there way to completion in this new beautiful kitchen!

The home pictured above belongs to an elderly woman who had a major water loss that started from her dishwasher. The water managed to effect the kitchen, dining room, living room, a beautiful library, the first floor bath and laundry room, and the entire finished basement. SERVPRO came in and walked her through every part of what the clean up and restoration plan would include.

The flooring was removed throughout most of the house as well as all cabinetry and a good amount of drywall. During the clean out process, several other issues (including mold) quickly became apparent. 

One of our SERVPRO Project Managers was been working closely with the home owners son over the past few months and is happy to report that all structural issues have been repaired. New drywall has gone in as well as all new hardwood and currently a brand new beautiful kitchen is being installed. 

At SERVPRO we understand that it is not just a house or a business we are handling, but it is a home to you or your loved one and we take that responsibility very seriously. 

What SERVPRO can do for YOU After a Fire!

10/28/2021 (Permalink)

What does SERVPRO of Northwest Genesee County do for you when your home and family are affected?

1. Within one hour a SERVPRO Franchise Professional will call to arrange for service.

2. Within 4 short hours a professional will arrive on-site prepared to begin emergency mitigation services, if so needed.

3. A Project Manager of SERVPRO will review your home with you and address any questions or concerns.

4. The SERVPRO Project Manager will then go through your home starting from the fire and working his way outward to see what is restorable or salvageable. 

5. Next SERVPRO will present to you and your insurance adjuster a plan of action, also known as a "Scope of Work".

6. Your home will be cleaned and restored by SERVPRO Franchise Professionals.

7. After all of the work is completed, a final walk-through will be conducted with you to help ensure your satisfaction

Faster to Any Size Disaster

10/19/2021 (Permalink)

Let SERVPRO of Northwest Genesee County help with any fire, water and mold needs you have. 

  • Small office buildings
  • Large office/High rise buildings
  • Apartment Buildings
  • Restaurants
  • Hotel/Motels
  • Small Retail Stores 
  • Large retail/Big Box-Stores
  • High Rise Residential
  • Manufacturing and Industrial 
  • Government/Military

SERVPRO Deep Cleaning Services 

SERVPRO of Northwest Genesee County offers cleaning services ranging from cleaning restaurant hoods to removing biohazard contaminants. We have the specialized training and products to get your property back to business. Our cleaning services include the following:

SERVPRO of Northwest Genesee County

Faster to any Size Disaster

 24/7, 365 day a year!

810-732-3298

SERVPRO of Northwest Genesee County Technicians

10/19/2021 (Permalink)

SERVPRO of NW Genesee County technicians are trained to safely and correctly clean and restore your home or business, utilizing the following procedures:

-Identifying the Source/Type of Water

-Measure the Temperature and Humidity for Drying Analysis

-Survey the Extent of Damage

-Perform Emergency Water Extraction

-Move and Block Furniture

-Inspect Carpet pad/Carpet

-Apply Necessary Treatments (Disinfectants/Deodorization)

-Utilize Drying Equipment and Monitor Dryingto ensure

-Disposal of Debris

Abiding by OSHA guidelines and all applicable health regulations, SERVPRO technicians remove moisture, sewage, and contaminants, disinfecting and deodorizing as they safely clean your customers home and restorable belongings.

SERVPRO of NW Genesee County is there for you when a disaster strikes, 24/7 365 days a year- even on holidays!

We make it "Like it never even happened."

SERVPRO of Port Huron Trained Technicians

10/19/2021 (Permalink)

SERVPRO of Port Huron technicians are trained to safely and correctly clean and restore your home or business, utilizing the following procedures:

-Identifying the Source/Type of Water

-Measure the Temperature and Humidity for Drying Analysis

-Survey the Extent of Damage

-Perform Emergency Water Extraction

-Move and Block Furniture

-Inspect Carpet pad/Carpet

-Apply Necessary Treatments (Disinfectants/Deodorization)

-Utilize Drying Equipment and Monitor Drying to ensure

-Disposal of Debris

Abiding by OSHA guidelines and all applicable health regulations, SERVPRO technicians remove moisture, sewage, and contaminants, disinfecting and deodorizing as they safely clean your customers home and restorable belongings.

SERVPRO of Port Huron is there for you when a disaster strikes, 24/7 365 days a year- even on holidays!

We make it "Like it never even happened."

After The Fire Trucks Leave

10/6/2021 (Permalink)

After the fire trucks leave, your home likely suffers from fire and smoke damage and extensive water damage from firefighting efforts. SERVPRO of NW Genesee County has the specialized fire restoration training needed to restore your home to pre-fire condition. What should you do after a fire? Call SERVPRO!

Have Questions About Fire, Smoke, or Soot Damage?
Call Today (810-732-3298)

Every fire damage event is a little different, and requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” fire damage emergency.

Step 1: Emergency Contact

The restoration process begins when you call the SERVPRO of NW Genesee County, whose phones are answered 24 hours a day. Our representative will ask a series of questions regarding the fire damage event.

Step 2: Inspection and Fire Damage Assessment

Our Professionals will carefully inspect and test adjoining rooms of your property to determine the extent of the fire, smoke, and soot damage. This step is crucial to developing a plan of action.

Step 3: Immediate Board-Up and Roof-Tarp Service

Fire damage can often compromise windows, walls, and roofs. To maintain security and to protect against further damage, the SERVPRO of NW Genesee County can board up missing windows and walls and place tarps on damaged roofs.

Step 4: Water Removal and Drying (if water damage is present)

The water removal process begins almost immediately and removes the majority of the water. They will then use dehumidifiers and air movers to remove the remaining water and complete the drying process.

Step 5: Removal of Smoke and Soot from All Surfaces

SERVPRO of NW Genesee County uses specialized equipment and techniques to remove smoke and soot from ceilings, walls, and other surfaces.

Step 6: Cleaning and Sanitizing

They will clean all of the restorable items and structures that were damaged by the fire. They use a variety of cleaning techniques to restore your belongings to pre-fire condition. They’re also trained to remove odors using industrial air scrubbers and fogging equipment.

Step 7: Restoration

Restoration is the final step—getting your home or business to its pre-fire condition. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet; or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business.

Thank You to our Community!

9/7/2021 (Permalink)

All of us here at SERVPRO of Northwest Genesee County would like to take a moment and thank our wonderful community. So many of you have chosen to trust us with your home or business and because of that we have been able to grow our team and enjoy our beautiful new building for the past 6 months. With these expansions we have brought our customers a beautiful new show room filled with flooring from Mohawk, cabinetry from Wolf, Yorktown and DesignCraft, and windows from Norhtstar Window's and Doors.

Our warehouse is FILLED with new top of the line equipment and we are more dedicated then ever to insuring our technicians are trained in the latest and most innovative techniques and procedures. 

SERVPRO of Northwest Genesee County

Faster to Any Size Disaster

First Thing First

8/10/2021 (Permalink)

The last few weeks in Michigan have been wet, to say the least. Our emergency service line has been ringing non-stop and our team is working around the clock. Do you know what to do at the first sign of a water leak?

1) Identify the sourcewhere is the water coming from?

 -Is it the sump-pump, a broken pipe, or is there water coming in from your basement windows?  

Why does this matter? 

Insurances companies put each loss in a different type of category so knowing the cause is vital when confirming if a service is covered or not which brings us to point # 2. 

2) Know your insurance policy- verify your coverage before you request a service team otherwise you may be stuck with a big bill at the end. 

 3) Call in the experts! 

SERVPRO of Northwest Genesee County 

810-732-3298