Recent Posts

What We Can do to Aid in the Defeat of Coronavirus

3/13/2020 (Permalink)

SERVPRO is here to help No matter where you are, SERVPRO is always here to help

About Coronavirus


The CDC is responding to an outbreak of a respiratory disease caused by a novel (new)
coronavirus (SARS-CoV-2) that was first detected in Wuhan City, Hubei Province, China and has
spread to 60 locations internationally (as of this publication), including cases in the United States.

The virus known as “coronavirus disease 2019” (abbreviated “COVID-19”) is thought to spread mainly from person-to-person or through respiratory droplets when an infected person coughs or sneezes. It may be possible that a person can get COVID-19 by touching a surface or object that has the virus on it and then touching their own mouth, nose, or possibly their eyes, but this is not thought to be the main way the virus spreads. Source

Scope of Cleanup Protocol


SERVPRO professionals can perform a proactive cleanup that involves facility or structure cleaning and disinfection where the customer states that there is no active known threat of COVID-19 contamination or exposure. The customer will be required to acknowledge that cleaning and disinfecting will only apply to the current state of the structure and contents. The structure would not be protected from future COVID-19 contamination if an infected person was to enter and occupy the building.

Cleanup Scope of Work and Planning

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs,
light switches, bathroom fixtures, toilets, phones, keyboards, tablets, and tables at a minimum.

These same surfaces are mentioned in the CDC’s guidance for commercial spaces
as well: 

• Kitchen/Food Areas
• Bathrooms
• Schools/Classrooms
• Offices
• Retail Spaces
• Water Fountains
• Shelving and Racks

• Sales Counters
• Carpets and rugs
• Stair Handrails
• Elevator Cars
• Playground Equipment
• Fitness Equipment

Cleanup and Disinfecting Procedures

Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting
of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for
cleanup process, and disposal of waste.
The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar type organisms to COVID-19.


SERVPROXIDE, SERVPRO’s proprietary disinfectant, is a hospital-grade disinfectant that has demonstrated effectiveness against viruses similar to SARS-CoV-2 on hard, non-porous
surfaces. In addition, SERVPROXIDE currently has dozens of EPA-approved claims including Feline coronavirus, Canine coronavirus, Staphylococcus (MRSA), E. coli, Salmonella, Rotavirus, Swine flu (H1N1) and more. Porous surfaces that are not water-sensitive, such as carpet and other fabric material, cannot be disinfected but can be sanitized using SERVPROXIDE.

Restoration over Replacement

3/9/2020 (Permalink)

SERVPRO  of Northwest Genesee County professionals specialize in restoring contents damaged by fire, water, or mold. Restoring instead of replacing can help to save you money and allow you to hold on to the things that you hold closest to you.

Different methods of cleaning your contents include:

  • Dry Cleaning - Used for cleaning light residues or to pre-clean prior to wet cleaning.
  • Wet Cleaning - An effective cleaning method for removing moderate to heavy residues.
  • Spray and Wipe -Effective for items that can’t withstand wet cleaning.
  • Foam Cleaning - Used for upholstery fabrics that might shrink or bleed if wet cleaned.
  • Abrasive Cleaning - Involves agitation of the surface being cleaned. 
  • Immersion Cleaning - Contents are dipped into a bath of the cleaning product. 

Rid the Sickness with SERVPRO of Northwest Genesee County

2/26/2020 (Permalink)

The CDC estimates that almost 62,000 people died from the flu in the 2018-2019 flu season. That is the highest it has been in over 4 decades. The spread of the flu from person to person often happens in our work places or our children's schools and daycare facilities. 

Let SERVPRO of Northwest Genesee County help to keep your business as germ free as possible. We have an amazing, specially trained cleaning team that can come in and address every inch of your business. 

What we offer:

  • Air Ducts and HVAC
  • Biohazard
  • Carpet and Upholstery
  • Ceilings, Floors, and Walls
  • Document Restoration
  • Drapes and Blinds
  • Odor Removal
  • Sewage
  • Trauma and Crime Scene
  • Vandalism

Lets Talk Tech

2/13/2020 (Permalink)

SERVPRO of Northwest Genesee County has all of the latest and greatest restoration technology. 

Moisture Detection

Scientific drying principles rely upon specialized equipment to detect, measure, and monitor a property’s moisture levels. Recent advances, like infrared cameras, can help us detect water through a wall, ceiling, or floor.

Water Extraction Equipment 

Powerful equipment is key when it comes to the drying process and removing the majority of standing water you may have in your home or business. 

  •  To meet this demand,      SERVPRO has gas-powered pumps for continuous pumping of high level water. our truck-mounted and portable extraction units make for fast and efficient water removal.

Drying Equipment

Industrial strength air movers and dehumidifiers are needed to remove the remaining moisture from your home or business. Proper drying helps to prevent swelling and warping of floors, walls, and furniture.

  • High-speed air movers causes moisture to evaporate at a faster pace and Industrial grade dehumidifiers pull the water vapor from the air.

Odor Removers 

Air scrubbers and thermal foggers are used to remove the intense smells that accompany fire and water damage. These machines remove air-borne contaminants while controlling the air quality. 

Should you find your self in need of a highly recommended restoration company, call SERVPRO of Northwest Genesee County.

810-732-3298

The SERVPRO Cares Campaign

2/3/2020 (Permalink)

Franchise owner of SERVPRO Northwest Genesee County, Josh Ingersol, made a pretty amazing commitment to the community for the year ahead. He decided to slash the advertising and marketing budget in half and give that money directly to people who are already making a difference in the community, or people who are in dire need of help. Every 2 weeks, through the end of the year, SERVPRO of Northwest Genesee County will be giving away $1,000 to a local family or organization who will put it to good use.  We have already been able to help a family of 12 who lost there home to a house fire.  

This initiative is called the SERVPRO Cares Campaign and we cannot wait to see where it takes us!

Safe Snow Removal

2/3/2020 (Permalink)

Snow on your roof can lead to leaks, mildew buildup in your attic, and damage to your gutters. It has  been a pretty mild winter so far but we at SERVPRO of Lapeer have a feeling it is not over just yet. Pay attention to the following three tips for safe snow removal. 

1. Stay at ground level if possible. If it is wet you can assume it is slippery. Better to stay closer to the ground.

2. Dont let snow pile too high, remove as much as you can. Falling ice or a buildup of snow can be dangerous. The weight of the snow on your roof can also result in water leaks. 

3. Use a plastic shovel. They are lightweight, flexible and easy to handle. Snow is also less likely to stick to a plastic blade. 

Document Restoration

1/29/2020 (Permalink)

Major water or fire damage can leave you feeling helpless over the loss of important family documents and photographs or books. SERVPRO knows that quick mediation is the key to recovering your damaged property. 

What can we restore?

  • paper documents
  • books and magazines
  • manuscripts and files
  • photographs, films, negatives, and microfiche
  • x-rays
  • blueprints and maps
  • parchment

How do we do it?

We use innovative vacuum freeze-drying techniques. Our vacuum freeze-drying process is the only method approved by the National Archives and Records Administration (NARA) and the General Services Administration (GSA).

With major water damage documents can we exposed to mold and bacteria. SERVPRO uses a gamma irradiation process to safely and effectively sterilize your documents. We are also able to digitize your valuable documents and photographs. It will save you space allow for easy and fast access. 

What is a Sump Pump and What Happens if it Stops Working?

1/12/2020 (Permalink)

Hundreds of Michigan residence are finding out just how important it is to have a battery back up for your sump pump in the case of a power outage. After the severe weather we experienced this weekend many basements have been left with standing water.

A sump pump eliminates moisture and prevents flooding by collecting excess water from drains and pumping it out and away from the building. You will find a sump pump sitting in a specially constructed pit that sits lower than the basement floor in homes that are susceptible to major rain and snow fall. 

If your pump stops working, water could get into your basement and foundation walls. This may cause mold and mildew to grow and if enough water builds up, the basement can flood. 

How do you know your sump pump is working?

You can check your sump pump tow different ways. Two separate plugs are attached to the unit. Unplug them both and then plug in only the one for the pump. If the pump does not immediately turn on then something is wrong. Your other option is to add water and wait to see if the pump turns on and properly evacuates the water. 

Roof Damage and Repair

1/12/2020 (Permalink)

Roof damage is always a major concern when big rain or snow storms come through. Usually the signs are very evident. Water spots on the ceiling,curled shingles, wet walls or winter ice damage are are all very easy ways to determine if your roof is in need of a little TLC.

Missing shingles are always a sure tell sign but you should also pay close attention to any possible damage done to the remaining shingles. 

Missing flashing at the edges of the roof, vents and chimneys should also be attended too in order to prevent unwanted water from entering your home during the next storm. 

pealing sealant can also cause problems so be sure to look for that as well.

SERVPRO of Northwest Genesee County is on call 24/7. We can restore or replace any issues with your roof.

Do not hesitate to give us a call today....

810-732-3298

Family Escape Plan

1/3/2020 (Permalink)

Do you have an escape plan if a fire happens at your home?

Consider these tips to create a plan:

  • Walk through your home and inspect all possible exits and escape routes. Households with children should consider drawing a floor plan, showing 2 exits of each room (door and window)
  • A closed door may slow the spread of smoke, heat and fire. Install smoke alarms in every sleeping room, outside each sleeping area and on every level of the home
  • Everyone in the household must understand the escape plan. When you walk through your plan, check to make sure the escape routes are clear and doors and windows can be opened easily.
  • Choose an outside meeting place (i.e. neighbor's house, a light post, mailbox, or stop sign) a safe distance in front of your home where everyone can meet after they've escaped. Make sure to mark the location of the meeting place on your escape plan.
  • If there are infants, elderly, or family members with mobility limitations, make sure that someone is assigned to assist them in the fire drill and in the event of an emergency. Assign a backup person too, in case the designee is not home during the emergency.
  • Once you're out, stay out! Under no circumstances should you ever go back into a burning building. If someone is missing, inform the fire department dispatcher when you call. Firefighters have the skills and equipment to perform rescues.

Having an escape plan set in place- JUST IN CASE- can be life saving and beneficial.

If you have a fire at your home, call SERVPRO of NW Genesee County to take care of the disaster.