Recent Posts

Thank You to our Community!

9/7/2021 (Permalink)

All of us here at SERVPRO of Northwest Genesee County would like to take a moment and thank our wonderful community. So many of you have chosen to trust us with your home or business and because of that we have been able to grow our team and enjoy our beautiful new building for the past 6 months. With these expansions we have brought our customers a beautiful new show room filled with flooring from Mohawk, cabinetry from Wolf, Yorktown and DesignCraft, and windows from Norhtstar Window's and Doors.

Our warehouse is FILLED with new top of the line equipment and we are more dedicated then ever to insuring our technicians are trained in the latest and most innovative techniques and procedures. 

SERVPRO of Northwest Genesee County

Faster to Any Size Disaster

First Thing First

8/10/2021 (Permalink)

The last few weeks in Michigan have been wet, to say the least. Our emergency service line has been ringing non-stop and our team is working around the clock. Do you know what to do at the first sign of a water leak?

1) Identify the sourcewhere is the water coming from?

 -Is it the sump-pump, a broken pipe, or is there water coming in from your basement windows?  

Why does this matter? 

Insurances companies put each loss in a different type of category so knowing the cause is vital when confirming if a service is covered or not which brings us to point # 2. 

2) Know your insurance policy- verify your coverage before you request a service team otherwise you may be stuck with a big bill at the end. 

 3) Call in the experts! 

SERVPRO of Northwest Genesee County 


Commercial Mold and The Health of Your Staff

8/10/2021 (Permalink)

A mold problem can present serious health risks for you and your employees. Mold growth can be caused by the smallest water intrusions, like faulty plumbing or a leaky roof.

. Every hour spent cleaning up is an hour of lost revenue and productivity. If you suspect your property has a mold problem, call a SERVPRO Franchise Professional, who will respond quickly and work fast to manage the situation.

Have a Mold Problem? Call Us Today 


Commercial Mold Remediation Presents Unique Challenges

Mold can spread quickly through a property if left untreated. SERVPRO Franchise Professionals can respond quickly, working to first contain the infestation to help prevent its spread to other parts of the building. Next, they will begin the remediation process, working safely and effectively to manage the situation. They have the training, experience, and equipment to contain the mold infestation and remediate it to preloss condition. Learn more about SERVPRO Franchise Professional training and certifications.

  • Applied Microbial Remediation Specialist
  • Water Damage Restoration Technician
  • Applied Structural Drying Technician
  • Odor Control Technician
  • Upholstery and Fabric Cleaning Technician
  • With spring coming in the middle of summer this year, our team has been working around the clock to keep up with the overflow of calls we have received. Our team is the largest in the area and we are still struggling to keep up. 
  • Is your basement flooded?
  • Cant get someone out today?
  • Here is what you can do to minimize the damage..

Basement Flooding

8/10/2021 (Permalink)

With spring coming in the middle of summer this year, our team has been working around the clock to keep up with the overflow of calls we have received. Our team is one of the largest in the area and we are still struggling to keep up. 

Is your basement flooded?

Cant get someone out today?

Here is what you can do to minimize the damage..

  • Early cleanup after your basement floods is not only efficient but also important from a health standpoint. After you are certain the cause of the flood has been repaired you can start the cleanup.
  • Before you begin anything, be sure the situation is safe! With flooded basements sometimes comes sewage leaks, structural damage, or electrical hazards. 
  • If you have a flood contained in a small area, you can use a wet/dry vacuum to remove the water.
  • Larger floods require the use of your sump pump. Connect a garden hose to the pump with the opposite end running away from your house and preferably into a storm drain. DO NOT remove all the water at one time. Remove about 1/3 of the water at the time, marking the level each time to confirm the leak has been cared for properly. 

Why not remove all the water at once?

  • If the flooding in your basement is caused by heavy rain or snow fall, the water pressure in the ground is likely high. The water in your house may be stabilizing your foundation. Removing it all at once can lead to cracks in the foundation. 

If you or someone you know has experienced basement flooding, do not wait!

Give us a call today!

SERVPRO of Northwest Genesee County.


Fire Restoration Services

6/15/2021 (Permalink)

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

-Hot smoke migrates to cooler areas and upper levels of a structure.

-Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.

-The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of NW Genesee County will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

      Low heat, smoldering, pungent odor, sticky,  smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

        Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

      Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today –810-732-3298

Faster to Any Size Disaster

6/10/2021 (Permalink)

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Northwest Genesee County provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Northwest Genesee County arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 – (810) 732-3298

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Northwest Genesee County

SERVPRO of Northwest Genesee County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Give us a call today at 810-732-3298!

4 Causes of Workplace Fires 

5/27/2021 (Permalink)

Fires in the workplace can be especially devastating to business owners. There is the damage to the facility, any inventory, and then there is the longer timeline before you can get back up and running which may lead to loss of employees. SERVPRO does not often receive calls for workplace fires, however the ones they do respond to, often have major damage with a loss of most or all their inventory. Take note of these 4 most common reasons for workplace fires.   

Faulty Electrical Equipment 

Loose wires, overloaded plugs and faulty connections can lead to dangerous electrical fires. This often happens because businesses put off replacing functional but unsafe or outdated equipment. It requires a slight investment to keep your staff safe and saves money in the end. 

*Note- it is a business owners' responsibility to care for electrical equipment. These types are especially dangerous because they cannot be put out by water. Make sure you have a fire extinguisher in site for all employees.  

Flammable and Combustible Materials 

Workshops and garages can be prone to these types of fires. If these items are not stored properly certain tools like a circular saw can cause a spark and light near bye flammable chemicals. 

Lack of Staff Training 

Unforeseen accidents are always a possibility even when you have followed all rules and regulations. For this reason, employee training is vital! Proper training can prevent innocent mistakes, like covering the vents of electrical equipment, that could lead to a major disaster. If a fire does still occur, it is extremely important that all staff members are aware of your evacuation plan.  

Lack of resources and equipment in place  

Smoke detectors and fire alarms need to be installed and checked! This should seem like a given, but unfortunately that is not always the case. Investing in the initial upfront cost of these safety procedures could save you thousands of dollars in the end and most importantly will KEEP YOUR STAFF SAFE! 

If disaster should occur call  

SERVPRO of Northwest Genesee County 24/7-365. 

What Happens when Water Gets Under your Ceramic Tile?

5/27/2021 (Permalink)

Tile can withstand small quantities of water but if your home has been flooded and you are thinking of leaving the affected tile untouched, there are a few important things you should know. Water that has found its way under ceramic tile can cause mold growth. If that mold is not taken care of it can become very dangerous. Mold spores can lead to health effects and will eventually compromise the structure of the tile itself.  

This is where your insurance company steps in and tells you to call SERVPRO of Port Huron. Our trained professionals will come in, asses all damage and identify potential future problems that you may not have even known to check for. Our Project Manager will work directly with you and your insurance adjuster to repair or replace all damaged areas.  

With 24/7 on-call technicians, we are faster to any size disaster.


Fire at the Local Laundromat

5/9/2021 (Permalink)

SERVPRO professionals responded to a fire claim at a local laundromat. A customer of the business washed and dried a "dry clean" only garment causing the clothes to catch fire inside of the dryer. When the dryer was opened, black smoke entered the room staining the walls and leaving behind an overwhelming smoke odor. First the source of the fire (the dryer) was removed and then specialized equipment was set up to remove smoke and soot from the ceilings, walls, and other surfaces. Next our technicians cleaned all of the restorable items and structure that was damaged, to there pre-fire condition. The smell was removed using industrial air scrubbers and fogging equipment. After everything had been cleaned and sanitized a fresh coat of paint was added to the entire store. 

SERVPRO Professionals' Quick Response to a Hot Water Heater Loss

5/9/2021 (Permalink)

A homeowner called SERVPRO after an older galvanized pipe on their hot water heater broke. The break was at the connection of the hot water heater base causing free-standing water in the homeowner's laundry room, hallways, kitchen and bedrooms. After air movers and dehumidifiers were brought in to finish drying everything up, it was discovered that particle board was laid underneath all of the flooring in the home. When moisture reaches particle board it swells and expands. For this reason all of the sub-floor had to be removed and replaced before new carpeting and tile could be laid. SERVPRO responded so quickly that the affected wall panels were able to be dried out, repaired and rehung, making it "Like it never even happened."