SERVPRO Professionals' Quick Response to a Hot Water Heater Loss
A homeowner called SERVPRO after an older galvanized pipe on their hot water heater broke. The break was at the connection of the hot water heater base causing free-standing water in the homeowner's laundry room, hallways, kitchen and bedrooms. After air movers and dehumidifiers were brought in to finish drying everything up, it was discovered that particle board was laid underneath all of the flooring in the home. When moisture reaches particle board it swells and expands. For this reason all of the sub-floor had to be removed and replaced before new carpeting and tile could be laid. SERVPRO responded so quickly that the affected wall panels were able to be dried out, repaired and rehung, making it "Like it never even happened."