What our Customers say...

Testimonials

"I called SERVPRO to clean the carpet in my living room and hallway. They did a great job, the carpet looked new and the staff was professional and courteous." 

"Our toilet flooded our upstairs bathroom and into the hallway. We called SERVPRO to help us. The staff was very polite, and truly made us feel as if we were important and cared for. They came out quickly, and got the job done in a good time period. I would recommend them again and again." 

"We had our basement flood about a month ago, and dried out the area on our own. When my husband got home and went to get something from downstairs the smell was terrible. He started looking around and found mold on our baseboards. We called SERVPRO, and a guy named Eric came out. He did the estimate and then had a team come in and get rid of it. We're very happy with the outcome, and friendliness of the SERVPRO workers."

"We recently purchased our home and needed the carpets cleaned. SERVPRO came in and cleaned them all. They looked great. The two men that came and did it were very professional, and knowledgeable of the cleaning process. I will use them again!"

"Our basement flooded, I called SERVPRO and they had a guy named Dave call me right away. He came out the same day and checked around, checked all of the walls and floor. We had already ripped up the carpet and did the demo work ourselves. Dave sent a team in to dry out the area. All in all, we were very happy with the promptness and attitudes of the workers. Very polite workers. I would recommend them most definitely."

Very polite young men who gave us a lot of tips, information, and advice. They helped us with all of our questions through out the process.

On site personnel did an excellent job and im very pleased with their performance. THANK YOU SERVPRO!!!!!!!

Great service and Branden and Cody were very helpful and knowledgeable about the process.  

Both techs were GREAT and put us at ease with regards to any damage and cleaning.

 I came home from vacation and was devastated to find my basement had flooded. A flooded basement is stressful and inconvenient. Thanks to Matthew and Betsy, that stress and inconvenience was greatly reduced! They completely understood my situation, frame of mind, and got me through one of the most devastating events as a homeowner.

I'm so thankful for Matthew and his help, assistance, guidance, and advice. Best kept secret on your team! I will refer him to all my friends, family, and neighbors. Thank you so much!

 

Josh and the amazing team at SERVPRO went so far beyond the scope of the job it was not funny. This guy truly cares about his customers and really knows the job in and out. They take care of people who are having the worst possible day ever, and they see it through. Very stand up company that understands business and communicates well! Highly recommend them!

I had a water leak, contact my insurance, who in turn contacted SERVPRO. The project manager, Dave was here in less than two hours. He brought in two service men, they were fast, very efficient, and most of all they didn't mind my 200 questions. They were very kind and understanding! I highly recommend having this fantastic crew take care of your cleanup/dryout needs!

So my basement flooded. Called SERVPRO of Fenton after I get the green light from my insurance company. They send Dave Flood to lead the dry out and restoration. Yeah that's right, guys name is Dave Flood. Lol. Great guy, even better customer service. Highly recommend. #DaveFlood

A Big Shout -out to Dave Flood,Justin,James, Eric,and the crew at SERVPRO NW Genessee County Fenton for their Very Professional and timely Cleanup and Restoration of our Sewage backup disaster!They were Professional and exhibited understanding and empathy at a time needed most! Highly recommend SERVPRO in any crisis!