Recent Why SERVPRO Posts

Our Thank you to Everyone on The Front Line

4/10/2020 (Permalink)

In an effort to thank our first responders for what they are doing to protect our communities, we are currently offering sanitizing and fogging services for ambulances, fire trucks, and police cars at no cost. We know each company is taking their own precautions, we are offering our services as a professional cleaning company to go above and beyond for you as a thank you.

We are reaching out individually to the first responders in our area, but we want to make sure we don’t miss anyone.

For anyone that would like to be scheduled, or has questions, please contact marketing manager Lauren Goslee on her cell phone at 810-569-2861.

Thank you to everyone who is working so hard to keep us safe in the fight against COVID-19.

What We Can do to Aid in the Defeat of Coronavirus

3/13/2020 (Permalink)

SERVPRO is here to help No matter where you are, SERVPRO is always here to help

About Coronavirus


The CDC is responding to an outbreak of a respiratory disease caused by a novel (new)
coronavirus (SARS-CoV-2) that was first detected in Wuhan City, Hubei Province, China and has
spread to 60 locations internationally (as of this publication), including cases in the United States.

The virus known as “coronavirus disease 2019” (abbreviated “COVID-19”) is thought to spread mainly from person-to-person or through respiratory droplets when an infected person coughs or sneezes. It may be possible that a person can get COVID-19 by touching a surface or object that has the virus on it and then touching their own mouth, nose, or possibly their eyes, but this is not thought to be the main way the virus spreads. Source

Scope of Cleanup Protocol


SERVPRO professionals can perform a proactive cleanup that involves facility or structure cleaning and disinfection where the customer states that there is no active known threat of COVID-19 contamination or exposure. The customer will be required to acknowledge that cleaning and disinfecting will only apply to the current state of the structure and contents. The structure would not be protected from future COVID-19 contamination if an infected person was to enter and occupy the building.

Cleanup Scope of Work and Planning

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs,
light switches, bathroom fixtures, toilets, phones, keyboards, tablets, and tables at a minimum.

These same surfaces are mentioned in the CDC’s guidance for commercial spaces
as well: 

• Kitchen/Food Areas
• Bathrooms
• Schools/Classrooms
• Offices
• Retail Spaces
• Water Fountains
• Shelving and Racks

• Sales Counters
• Carpets and rugs
• Stair Handrails
• Elevator Cars
• Playground Equipment
• Fitness Equipment

Cleanup and Disinfecting Procedures

Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting
of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for
cleanup process, and disposal of waste.
The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar type organisms to COVID-19.


SERVPROXIDE, SERVPRO’s proprietary disinfectant, is a hospital-grade disinfectant that has demonstrated effectiveness against viruses similar to SARS-CoV-2 on hard, non-porous
surfaces. In addition, SERVPROXIDE currently has dozens of EPA-approved claims including Feline coronavirus, Canine coronavirus, Staphylococcus (MRSA), E. coli, Salmonella, Rotavirus, Swine flu (H1N1) and more. Porous surfaces that are not water-sensitive, such as carpet and other fabric material, cannot be disinfected but can be sanitized using SERVPROXIDE.

Lets Talk Tech

2/13/2020 (Permalink)

SERVPRO of Northwest Genesee County has all of the latest and greatest restoration technology. 

Moisture Detection

Scientific drying principles rely upon specialized equipment to detect, measure, and monitor a property’s moisture levels. Recent advances, like infrared cameras, can help us detect water through a wall, ceiling, or floor.

Water Extraction Equipment 

Powerful equipment is key when it comes to the drying process and removing the majority of standing water you may have in your home or business. 

  •  To meet this demand,      SERVPRO has gas-powered pumps for continuous pumping of high level water. our truck-mounted and portable extraction units make for fast and efficient water removal.

Drying Equipment

Industrial strength air movers and dehumidifiers are needed to remove the remaining moisture from your home or business. Proper drying helps to prevent swelling and warping of floors, walls, and furniture.

  • High-speed air movers causes moisture to evaporate at a faster pace and Industrial grade dehumidifiers pull the water vapor from the air.

Odor Removers 

Air scrubbers and thermal foggers are used to remove the intense smells that accompany fire and water damage. These machines remove air-borne contaminants while controlling the air quality. 

Should you find your self in need of a highly recommended restoration company, call SERVPRO of Northwest Genesee County.

810-732-3298

The SERVPRO Cares Campaign

2/3/2020 (Permalink)

Franchise owner of SERVPRO Northwest Genesee County, Josh Ingersol, made a pretty amazing commitment to the community for the year ahead. He decided to slash the advertising and marketing budget in half and give that money directly to people who are already making a difference in the community, or people who are in dire need of help. Every 2 weeks, through the end of the year, SERVPRO of Northwest Genesee County will be giving away $1,000 to a local family or organization who will put it to good use.  We have already been able to help a family of 12 who lost there home to a house fire.  

This initiative is called the SERVPRO Cares Campaign and we cannot wait to see where it takes us!

Document Restoration

1/29/2020 (Permalink)

Major water or fire damage can leave you feeling helpless over the loss of important family documents and photographs or books. SERVPRO knows that quick mediation is the key to recovering your damaged property. 

What can we restore?

  • paper documents
  • books and magazines
  • manuscripts and files
  • photographs, films, negatives, and microfiche
  • x-rays
  • blueprints and maps
  • parchment

How do we do it?

We use innovative vacuum freeze-drying techniques. Our vacuum freeze-drying process is the only method approved by the National Archives and Records Administration (NARA) and the General Services Administration (GSA).

With major water damage documents can we exposed to mold and bacteria. SERVPRO uses a gamma irradiation process to safely and effectively sterilize your documents. We are also able to digitize your valuable documents and photographs. It will save you space allow for easy and fast access. 

What does SERVPRO of Northwest Genesee County have to offer?

12/23/2019 (Permalink)

SERVPRO of Northwest Genesee County is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

Our professionally trained technicians are waiting for your call. With the most current and advanced drying equipment we can have your home or business on the way to recovery in a matter of hours. While the dry out process is being executed, we will carefully pack up and store all of your belongings that have not been affected and contain the affected areas so the damage will not spread any further.

We Answer the Phone Ready to Help
Call Today - 810.732.3298

Carpet Cleaning Before the Holidays

11/24/2019 (Permalink)

It is that wonderful yet stressful time of year when all families gather together to celebrate the season and enjoy a really nice meal together. If you are the one hosting said meal, your more than likely working double time to get your house ready. Carpet stains or grungy looking carpet is always an eye sore so let SERVPRO of Northwest Genesee County help you out with our professional carpet cleaners.

-Some stains are extremely persistent and cannot be removed without professional attention. We use powerful cleansers and state-of-the-art techniques and equipment to remove even set-in soils and spatter.

-Deep-down dirt and grime can damage carpet fibers and cause rugs and carpet to wear out more quickly than they should. Regular carpet cleaning removes contaminants that cause damage and discoloration and extends the useful life of your carpet.

Call SERVPRO of Northwest Genesee County today for a quote. 

810-732-3298

We are here to help!

5/28/2019 (Permalink)

SERVPRO of NW Genesee County is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage and that is why we are "faster to any size disaster!"

We Answer the Phone Ready to Help

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of NW Genesee County has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

Call SERVPRO of Northwest Genesee County Today

810-732-3298

SERVPRO of Northwest Genesee County - Our Duct Cleaning Process

5/15/2019 (Permalink)

This side by side photo really shows the difference after SERVPRO has been called in for cleaning services
  • Vent covers and returns are removed and thoroughly cleaned to remove any build-up that has accumulated.

  • A highly-trained technician will attach a high-powered vacuum system to your air duct system. This will create a vacuum in your ducting and returns, and pulls the collected debris to our filtration system. Air is filtered through a HEPA filtration system, removing 99.97% of particles in the airstream.

  • Going to each vent, we use one of our tools to agitate and remove debris from each branch of the duct work. We select the tool we use based on your type of ducting. These can include compressed air or a whip, that uses “tentacles” to agitate years of debris.

  • While your system is still under vacuum pressure, we mist in an EPA registered antimicrobial agent into the duct work. This is the same agent we use during water damage or mold remediation losses. By using this, we help eliminate mold and bacteria.

  • Finally, duct sealer is applied to create a mold and mildew resistant barrier between living and non-living spaces.

If you have replacement filters on site, we will be more than happy to install them at no additional cost. Call 810-732-3298 for more information.

Why Sawyer Jewelers Chose SERVPRO of Northwest Genesee County

3/1/2019 (Permalink)

A lot of progress in just a few short weeks

Sawyer Jewelers located in the downtown Fenton area, had a water main break on the third floor of their building on the night of Thursday January 31st. The Fenton Fire Department was first on the scene after receiving a call from the stores security company. Right away they notified the owner of the store, Chip Beltinck who then contacted SERVPRO of Northwest Genesee County. 

When asked about his experience with SERVPRO, owner Chip Beltinck's response was.........

"SERVPRO showed up on the night of our disaster within minutes of the flood. Everyone was more than accommodating and showed up with more than ample equipment to get everything straightened out. Josh (the owner of SERVPRO of Northwest Genesee County) literally followed up every few hours to make sure I was happy with how everything was going. Josh was superb in communication, he answered every call and every question. He has gone out of his way to make extra trips on Sundays and well after business hours. I would use SERVPRO of Northwest Genesee County again as long as I could have the same reliable people to work with. Josh and his crew are what make the franchise special. I appreciate the professionalism and the care I was given."

Sawyer Jewelers is happy to announce they will be re-opening their doors this coming Monday, March 4th with a beautiful new look.

What is Causing that Smell in your Home?

2/21/2019 (Permalink)

Did you know that it doesn't take a disaster to call SERVPRO? We specialize in all areas of cleaning your home, even odor removal.

Musty and Moldy?

if you smell a moldy odor, chances are you probably have mold. You should look for water leaks and damp items to find the source. It may be as simple as needing better ventilation, especially in your basement or bathroom. If the problem is bigger than you can handle, we have you covered with highly trained mold remediation technicians.

Rotten Eggs?

Gas leaks or problems with your plumbing are usually the culprit. You should check to see if the smell is coming form your drains when you turn on the water. If so it may be as simple as needing a new P-trap on your floor drain or it could be much more complicated. SERVPRO can send out a technician who can find the source of the problem and correct it.

A gas leak is much more dangerous and you should call 911 right away.

Animals?

If you have pets, chances are they will leave behind a smell once in a while. Especially if we forget to clean out the liter box. If you do not have pets and you still smell a sickly animal smell, chances are you have a dead animal or insect nest in your plumbing or duct system. Either way SERVPRO of Northwest Genesee County can help by identifying the problem and eliminating it.

If you have a smell in your home or business that you just cant shake, give SERVPRO of Northwest Genesee County a call today!

810-732-3298

You can trust SERVPRO of Northwest Genesee County!

2/17/2019 (Permalink)

Here are a few of the many reasons why...

24-Hour Emergency Services

Faster to Any Size Disaster- Response time can make the difference between restoration and a complete loss. Our staff is ready and available for your call day or night and during all holidays. 

Detailed Estimates 

SERVPRO provides clear and detailed estimates so their is no unwanted surprises.

Trained Professionals

When you call, a trained, uniformed SERVPRO professional will arrive with the proper tools needed to help protect your home or business and answer any questions or concerns you have.

References

We understand how important your home or business is to you so we will be happy to provide several references to help you feel confident that SERVPRO is right for you.

810-732-3298

SERVPRO vs Polar Vortex

2/9/2019 (Permalink)

SERVPRO workers inside Sawyer Jewelers in Fenton

On Thursday January 31st freezing temperatures and icy winds came through Genesee county with a vengeance, leaving several homes and businesses with broken pipes and water damage. The Corner Stone building in downtown Fenton was one of the many buildings affected. A water main break on the third floor caused water to disperse all the way down to two local businesses, Sawyer Jewelers and Salon 416. Local SERVPRO owner Josh Ingersol was onsite within minutes with a full crew who worked around the clock to dry out the affected areas and prevent further damage. Click here to read the complete article.

SERVPRO of Northwest Genesee County is a big part of our community and on call 24/7 for when the unthinkable happens.

We are available day or night at 810-732-3298