Recent Water Damage Posts

SERVPRO of Norhtwest Genesee County- Let us go to Work For You

7/15/2019 (Permalink)

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your NW Genesee County basement could flood, including: 

* A blocked or failed sewer lateral pipe

* Heavy rain causes surface water to pool around your home

* Storm sewer backup

* Sanitary sewer backup

* Foundation drainage failure

* Water supply-line break or hot-water tank failure

Have Questions about Basement Flooding?

Call Today - 810-732-3298

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

We are Flooded Basement Specialists:

-We are Available 24 hours/7 days per week

-We’re a Preferred Vendor to many National Insurance Companies

-We Bill The Insurance Directly – One Less Thing For You To Worry About

-Our Technicians are Highly-Trained  in Water Restoration Techniques

-We use s500 IICRC Restoration Standards

-Advanced Inspection and Extraction Equipment

What you Should Know about Sewage Backup

7/10/2019 (Permalink)

All sewage backups are an emergency and should be treated as such. The water may contain viruses and bacteria that can make you sick. SERVPRO of Northwest Genesee County has trained professionals who come in to your home ready to quickly and efficiently take care of the problem.

When describing the damage and severity of a sewage back up, three categories are used 

Category 1 or Clean Water is water that comes from a clean source such as a faucet or clean water supply line. If left unattended this type of water can quickly move to a category 2 or 3.

Category 2 or Gray Water may contain bacteria and would cause illness or discomfort if digested.

Category 3 or Black Water is extremely unsanitary and can cause death or severe illness if ingested. This type of water comes from the toilet bowl with feces or water from beyond the toilet trap. 

Call SERVPRO of Northwest Genesee County today for any of your restoration needs.

810-732-3298

5 Things To Do After A Basement Flooding

6/10/2019 (Permalink)

Few things are more stressful and disgusting than basement flooding. Whether it’s one inch or one foot of water, the effects can be detrimental to your home. And while damage to things like carpet, drywall, and furniture are immediately noticeable, something more serious could be lurking underneath your floors.

Five Things to Do After Basement Flooding

Whether it’s just a couple of inches of water or a few feet, you must respond quickly to basement flooding. Here are a few things you’ll need to do:

  1. Kill the Power

If there’s standing water in your basement, then you shouldn’t attempt to walk or wade through until you’ve shut off the power and made sure that open circuits aren’t covered by water. This can obviously be an electrocution hazard and isn’t something you want to mess with.

If you’re unsure of whether the electricity is cut off, can’t get to the circuit board, or simply don’t feel comfortable with the situation, then don’t attempt to go anywhere near the water.

  1. Get Rid of the Standing Water

The next order of business is to get rid of the water. The longer the water sits in your basement, the more damage it will cause. Make sure you put on a pair of sturdy shoes or boots and pants that cover your legs. You never know what’s lurking underneath the water and don’t want to risk hurting yourself.

If the standing water is high, your first step is to get a bucket and start manually removing the water (be sure to dump far away from the home’s foundation). Once you extract most of the water, you can use a wet vacuum to suck up the moisture from the floor.

  1. Call in the Professionals - Like SERVPRO of Northwest Genesee County

Once the standing water is removed, you should call in the professionals to take a look. Depending on the extent of the damage and how meticulous you want to be, this may include calls to an electrician, a flood cleanup crew, and a general contractor.  Fortunately, a single call to our office at 810-732-3298 can handle all of those repairs

Any carpeting or absorbent materials that were affected will need to be ripped up or replaced. If appliances spent any time sitting in the water, they should be looked at by a professional before being used.

  1. Call Your Insurance Provider

Once all of the time-sensitive issues have been handled, take a few minutes to call your insurance provider to let them know about the problem. If the flooding happened as a result of one of your home’s plumbing systems, then your home insurance policy may cover some or all of the damage. However, if the flooding was the result of a natural disaster, then you’ll most likely need flood insurance. Regardless, place a couple of phone calls to see what can be done.

  1. Protect Your Home

As soon as everything gets repaired and restored, you should begin taking proactive steps to protect your home from similar issues in the future. The ground next to your basement and foundation should slope away from the home. Gutters and downspouts should slope away too while discharging water a minimum of five feet away from the home. All windows and vents should be sealed and your basement walls should be waterproofed with an appropriate product. If flooding is common, consider installing special French drains or even a sump-pump.

Your First Phone Call to SERVPRO of Northwest Genesee County

5/28/2019 (Permalink)

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of NW Genesee County

SERVPRO of NW Genesee County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

How Do They Get All of This Water Out of My Home?

5/15/2019 (Permalink)

SERVPRO of Northwest Genesee County has highly trained professionals who have a precise plan of action when your home is affected by water. 

First they organize a move-out/pack-out to protect all of your belongings.

Next the water removal begins immediately. 

So how do they get all of that water out of there?

Depending on how much water you have, SERVPRO may use power submersible pumps along with industrial strength, wet/dry vacuums. This reduces drying time and helps to prevent mold.

The flooring needs to be inspected to determine if removal will be necessary in order to protect the subfloor.

Moisture detectors are then used to measure the extent of water and inferred cameras are used to find water that may be hidden behind the walls. 

 After this the dry out process can begin and you can begin and you will be one step closer to getting your home back!

Call SERVPRO of Northwest Genesee County any time you have a water problem and let one of our experts get you back into your home faster.

810-732-3298

When Disaster Strikes, Leave It to the Pros- Call SERVPRO of NW Genesee County!

10/25/2018 (Permalink)

A mop and common household cleaning products may not be enough when your home or business floods. SERVPRO of NW Genesee County technicians are trained to safely and correctly clean and restore your home or business, utilizing the following procedures: 

-Identifying the Source/Type of Water

-Measure the Temperature and Humidity for Drying Analysis

-Survey the Extent of Damage

-Perform Emergency Water Extraction

-Move and Block Furniture

-Inspect Carpet pad/Carpet

-Apply Necessary Treatments (Disinfectants/Deodorization) 

-Utilize Drying Equipment and Monitor Drying to ensure

-Disposal of Debris 

Abiding by OSHA guidelines and all applicable health regulations, SERVPRO technicians remove moisture, sewage, and contaminants, disinfecting and deodorizing as they safely clean your customers home and restorable belongings. 

SERVPRO of NW Genesee County is there for you when a disaster strikes, 24/7 365 days a year- even on holidays!

We make it "Like it never even happened." 

Genesee County Residents: We Specialize in Flooded Basement Cleanup and Restoration!

7/6/2018 (Permalink)

Water Damage Genesee County Residents: We Specialize in Flooded Basement Cleanup and Restoration! This Genesee County basement flooded after heavy rains

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your Genesee County basement could flood, including: 

  • A blocked or failed sewer lateral pipe
  • Heavy rain causes surface water to pool around your home
  • Storm sewer backup
  • Sanitary sewer backup
  • Foundation drainage failure
  • Water supply-line break or hot-water tank failure
  • And many more

Have Questions about Basement Flooding?

Call Today - SERVPRO of Northwest Genesee County - 810-732-3298

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of Northwest Genesee County and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

  • We are Available 24 hours/7 days per week
  • We’re a Preferred Vendor to many National Insurance Companies
  • We Bill The Insurance Directly – One Less Thing For You To Worry About
  • Our Technicians are Highly-Trained  in Water Restoration Techniques
  • We use s500 IICRC Restoration Standards
  • Advanced Inspection and Extraction Equipment

Basement Flooded? Call Us Today – We’re Ready To Help 810-732-3298

Genesee County Property Managers - Why You Need to Be Prepared

7/5/2018 (Permalink)

Unexpected water damage can be a devastating situation to anyone. From losing personal property to sometimes having to stay at an alternative residence until mitigation is complete, especially in apartment complexes, condos, or any other multi-unit properties.

It is so important for property management companies to prepare for the worst, given the large amount of people and personal property that can be affected. In an emergency situation it is important to take action as quickly as possible to avoid any further damage and to try to salvage what can be saved before it is too late.

In order to prepare for an emergency situation, SERVPRO of NW Genesee County can create an Emergency Ready Plan with your property manager that indicated all of the important aspects of the property. Example: Flooring Type, Number of Units, Electrical Box Locations, etc. This will help the team at SERVPRO of NW Genesee County respond and act faster when disaster strikes.

For any commercial damage or cleaning needs, please give SERVPRO of Northwest Genesee County a call, 24 hours a day, 7 days a week, at 810-732-3298

The Devastating Effects of Water Damage

7/5/2018 (Permalink)

Water Damage The Devastating Effects of Water Damage We were able to get to this basement flood within hours and start the mitigation process.

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Northwest Genesee County provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Northwest Genesee County arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 – (810) 732-3298

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Northwest Genesee County

SERVPRO of Northwest Genesee County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Give us a call today at 810-732-3298!

When Disaster Strikes, Leave It to the Pros- Call SERVPRO of NW Genesee County!

10/20/2017 (Permalink)

A mop and common household cleaning products may not be enough when your home or business floods. SERVPRO of NW Genesee County technicians are trained to safely and correctly clean and restore your home or business, utilizing the following procedures: 

-Identifying the Source/Type of Water

-Measure the Temperature and Humidity for Drying Analysis

-Survey the Extent of Damage

-Perform Emergency Water Extraction

-Move and Block Furniture

-Inspect Carpet pad/Carpet

-Apply Necessary Treatments (Disinfectants/Deodorization) 

-Utilize Drying Equipment and Monitor Drying to ensure

-Disposal of Debris 

Abiding by OSHA guidelines and all applicable health regulations, SERVPRO technicians remove moisture, sewage, and contaminants, disinfecting and deodorizing as they safely clean your customers home and restorable belongings. 

SERVPRO of NW Genesee County is there for you when a disaster strikes, 24/7 365 days a year- even on holidays!

We make it "Like it never even happened." 

NW Genesee County 24 Hour Emergency Water Damage Service

4/6/2017 (Permalink)

SERVPRO of NW Genesee County is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today 810-732-3298

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of NW Genesee County has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of NW Genesee County

SERVPRO of NW Genesee County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

NW Genesee County Water Damage Event

4/6/2017 (Permalink)

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Fenton/NW Genesee provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.


Faster To Any Size Disaster


Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of NW Genesee arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.


Need Emergency Service? Call Us 24/7 – 810-732-3298


Water Damage Timeline


Within Minutes



  • Water quickly spreads throughout your property, saturating everything in its path.

  • Water is absorbed into walls, floors, upholstery, and belongings.

  • Furniture finishes may bleed, causing permanent staining on carpets.

  • Photographs, books, and other paper goods start to swell and warp.


Hours 1 - 24:



  • Drywall begins to swell and break down.

  • Metal surfaces begin to tarnish.

  • Furniture begins to swell and crack.

  • Dyes and inks from cloth and paper goods spread and stain.

  • A musty odor appears.


48 Hours to 1 Week:



  • Mold and mildew may grow and spread.

  • Doors, windows, and studs swell and warp.

  • Metal begins to rust and corrode.

  • Furniture warps and shows signs of mold.

  • Paint begins to blister.

  • Wood flooring swells and warps.

  • Serious biohazard contamination is possible.


More Than 1 Week:



  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.

  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.


About SERVPRO of NW Genesee county


SERVPRO of NW Genesee specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

NW Genesee County Residents: We Specialize in Flooded Basement Cleanup and Restoration!

4/6/2017 (Permalink)

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your NW Genesee County basement could flood, including: 



  • A blocked or failed sewer lateral pipe

  • Heavy rain causes surface water to pool around your home

  • Storm sewer backup

  • Sanitary sewer backup

  • Foundation drainage failure

  • Water supply-line break or hot-water tank failure

  • And many more


Have Questions about Basement Flooding?


Call Today - 810-732-3298


If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.


The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of NW Genesee County and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.


We are Flooded Basement Specialists:



  • We are Available 24 hours/7 days per week

  • We’re a Preferred Vendor to many National Insurance Companies

  • We Bill The Insurance Directly – One Less Thing For You To Worry About

  • Our Technicians are Highly-Trained  in Water Restoration Techniques

  • We use s500 IICRC Restoration Standards

  • Advanced Inspection and Extraction Equipment


Basement Flooded? Call Us Today – We’re Ready To Help 810-732-3298